Shipping policy

Standard Shipping — $9.95
All orders are shipped via standard post within 1–3 business days of payment being received. Delivery typically takes 3–7 business days depending on your location within Australia.

Free Shipping — Orders over $75
Orders over $75 automatically qualify for free standard shipping at checkout.

Where we ship
We currently ship within Australia only.

Order processing
Orders are processed Monday to Friday, excluding public holidays. You'll receive a confirmation email with tracking details once your order has been dispatched.

Delays
During busy periods (sales, holidays) dispatch may take an extra 1–2 business days. We appreciate your patience.

Missing or damaged orders
If your order hasn't arrived within 10 business days or arrives damaged, please contact us at hello@sustainablywrapped.com and we'll make it right.